Shipping policy

Shipping Policy

Processing time
Orders are typically processed within [1–3] business days before shipping. During high-volume periods (holidays, promotions), processing may take a bit longer — we'll notify you if there's a significant delay.

Shipping rates and delivery times
We currently offer the following shipping option:

USA Shipping - 3-4 days

International Standard Shipping — 7–10 business days

Shipping costs are calculated at checkout based on your delivery address. Delivery times are estimates provided by our shipping carriers and are not guaranteed; actual delivery may vary due to customs processing, weather, or other factors outside our control.

International orders
We ship to many countries worldwide. International orders may be subject to customs duties, import taxes, or fees imposed by the destination country — these are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office if you're unsure what to expect.

Order tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.

Lost, delayed, or stolen packages
If your package shows as delivered but you haven't received it, or if it's significantly delayed, please contact us at info@pickypocket.com and we'll help investigate with the carrier. Please note we are not liable for packages lost or stolen after being marked as delivered by the carrier, but we're happy to help resolve the issue where possible.

Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us as soon as possible — we can only make changes before the order ships.

Questions
Reach out to info@pickypocket.com with any shipping questions.